Adam Edward Wzietek
Tel: +39 337 662148
Adam Edward Wzietek
Adam Edward Wzietek
Daria Chernenko Wzietek
The contents of our websites were prepared with utmost care. However, we cannot assume any liability for the correctness, completeness and topicality. As service provider, we are responsible under general legislation for own contents on the website pursuant to Section 7 sub-section 1 TMG (Telemedia Act). However, according to Articles 8 to 10 TMG, service providers are not obliged to monitor information transmitted by third parties or stored by them or to investigate circumstances pointing at illegal activities. Any obligations to remove or disable access to information under general legislation are not impaired thereby. We are not responsible for information given by third parties as long as we have no knowledge of an illegal activity. As soon as we get knowledge of a concrete infringement of the law, we will immediately remove the relevant contents.
Our offer contains links to external sites of third parties the contents of which we cannot influence. Therefore we cannot assume any liability for these contents. The provider or operator of the website bears the liability for contents of linked sites. Any linked websites are checked at the time of linking for possible infringements of law. No illegal contents could be found at the time of linking. A permanent control of the contents of linked websites cannot reasonably be expected when there is no concrete evidence of an infringement. As soon as we have knowledge of an infringement, the relevant link will be removed.
Contents and works prepared by site operators and are subject to German copyright. No duplication, processing, promulgation and any kind of usage outside the limits of the copyright is allowed without the prior written consent of the author. Downloads and copies of such sites are only permitted for private, non-commercial use. As far as the contents in this site were not prepared by the operator, copyrights of third parties were respected. In particular, any contents of third parties are marked as such. Should you still take notice of a copyright infringement, please let us know. If we get knowledge of infringements, we will immediately remove such contents.
Cookies are mainly used to remember the choices you have made and choices such as the language you prefer or currency you have used. They will also make sure you are recognized when you return to a website.
None of the cookies used on our website collect personally identifiable information about you.
We try to give our visitors an advanced and user-friendly website that adapts automatically to their needs and wishes. To achieve this, our website uses the following types of cookie:
As far as we refer in our internet offer to websites of third parties or link-in other websites, we cannot assume any responsibility and liability for the correctness, completeness of the contents and the data protection of such websites. Since we have no influence on third parties’ compliance with data protection provisions, we recommend you to check the data protection statements given by them separately.
The cookies we use have varying lifespans. The maximum lifespan we set on some of them is few years from your last visit to our website. You can erase all cookies from your browser any time you want to.
Yes, Audiovisual Art s.r.l. may also use third-party providers for analytical purposes and more precisely 1&1 analytics. To enable their services, these companies need to place cookies. 1&1 is a web traffic analysis service provided 1&1 AG. These are third-party cookies which are collected and managed anonymously to monitor and improve the performance of the host site.
In order to control the collection of data for analytical purposes by 1&1 Analytics, you may want to visit the following link: https://www.1and1.it/terms-gtc/terms-privacy-cookies/?__lf=Static
Furthermore cookies are used to integrate products and functions of third party software.
The way third-parties manage this information is regulated in the related policies, so please refer to them. To ensure transparency and ease of use, please find below the webpages where you can find different policies and ways to manage cookies.
Facebook policy: https://en-gb.facebook.com/help/cookies/
Google+ policy: https://www.google.com/policies/privacy/
Only Audiovisual Art s.r.l. has access to their own cookies. Cookies placed by third parties can be accessed by these third parties.
You can find our cookies in your browser settings.
It is easy to remove cookies from your computer. Please follow the directions written in your browser’s help documentation. To stop your computer from accepting cookies from the websites you visit, you can also use your browser’s help documentation.
Blocking or erasing cookies from your computer will not affect your ability to visit or view our site. However, you must be aware that some functions such as save pages and sign ups might operate with reduced functionality or not at all.
If you choose not to accept certain cookies, you may not be able to use some functions on our website.
Most browsers (Internet Explorer, Firefox, Chrome, etc.) are configured to accept cookies. Cookies that are stored on the hard drive of your device can be deleted, and you can disable cookies following the instruction provided by the main browsers at the links:
Internet Explorer: https://support.microsoft.com/en-us/kb/278835
Our registration form asks users to give us Personal Data as contact information to respond to questions, to sign up for a newsletter, etc.. This Personal Data will be used to send you information for the purpose specified within the registration form. By completing this form, you authorize the processing of your Personal Data in accordance to mentioned aims. User Information is never shared with or sold to third parties.
Part I and Part II of these General Terms and Conditions with the exception of the cancellation right apply to contracts agreed directly with our company headquarters in Villafranca/Lunigiana (Italy) and to contracts concluded in writing and by phone. For orders from our online shop under https://www.audiovisualart.com/, please also note the information and provisions in Part I of these T&Cs as to the statutory cancellation right for consumers in Part I. Number 1 and on saving of and insight into the contract text in Part I, Number 2. According to the law, particularly online suppliers must give a number of information concerning the contract and applicable terms. We have prepared the necessary information and our terms of shipment for you as follows.
I. Special provisions for mail order business
1. 14-day cancellation right for consumers
The following terms on the cancellation right in Number 1 of these T&Cs apply only to contracts entered into with a consumer (in Germany these are, pursuant to the statutory provisions of Section 13 of the German Civil Code (BGB), natural persons who enter into a legal transaction for purposes that predominantly are outside his trade, business or profession. In foreign countries the term may also cover certain legal entities worthy of protection. When the cancellation right is exercised by consumers in EU member states including Germany, we bear the return costs even in cases in which we could charge them to the consumer according to the legal provisions. For consumers domiciled in a country outside of the European Union, the law of their country of residence shall apply for the statutory cancellation right. Irrespective of the question whether these countries provide a cancellation right or not, we grant these consumers a contractual cancellation right with the same conditions as under German law. However, we reserve in the case of cancellation the right to reimburse the return costs but not the sending costs. The organisation of such a return will be agreed upon at the consumer’s request. This is not a must for exercising your cancellation right but it will enhance the handling.
1.1 Exemptions from the cancellation right
There are statutory exemptions from the cancellation right (Section 312g BGB) and we reserve the right to refer to the following provisions: There is no cancellation right for the delivery of goods that are not ready-made but individually manufactured according to the consumer’s choice or tailor-made for its personal needs.
The cancellation right may expire prematurely when ordered goods were mixed with other goods after delivery and cannot be separated from them due to their characteristics, and for the delivery of sound and video recordings or computer software in a sealed package when the sealing was removed after delivery.
Offers without cancellation right will be marked.
1.1. Orders with Audiovisual Art s.r.l. include a 14-day cancellation right whether ordered by telephone or via our online shop. We refer to the following cancellation policy for the requirements and consequences of your statutory cancellation right (for consumers in Germany and other EU states: for other countries see Number 1.1). It provides a cancellation period of 14 days. No additional contractual rights are granted. In particular, the statutory cancellation right is not granted to commercial resellers in the cancellation policy.
1.2. Cancellation policy for all contracts
You have the right to revoke this contract within fourteen days without giving reasons.
The cancellation period is fourteen days from the date on which you or a third party appointed by you who is not the forwarder takes possession of the goods. In order to exercise your cancellation right, you have to inform us.
Audiovisual Art s.r.l.
Via Cisa s.n.c. Localita Pratola
54028 Villafranca in Lunigiana (MS)
in a clear declaration (e.g. a letter sent by post, fax or email) of your decision to cancel this contract. You may use the enclosed sample cancellation form but this is not a must. To safeguard the cancellation period, it is sufficient to send the notice that you exercise the cancellation right before expiry of the cancellation period.
Consequences of the cancellation:
If you cancel the contract, we must immediately refund all the payments we received from you, including the delivery costs (except the additional costs resulting from the fact that you have chosen a different type of delivery than the inexpensive standard delivery offered by us) within fourteen days from the date on which we received the notice cancelling this contract. For this repayment we use the same means of payment that you used for the original transaction, unless a different arrangement has been specifically agreed; under no circumstances will you be charged for this reimbursement.
We will bear the costs of returning the goods. The following applies for all delivery countries for goods that cannot be returned by post: We will collect the goods and bear the return costs. Please contact us to clarify the return procedure for individual cases. You only have to bear a loss of value, if any, if it was caused by an unnecessary handling from your side to inspect the nature, characteristics and functioning of the items.
2. Saving and insight into the contract text for online-shop orders
2.1. You may have at any time an insight into these General Terms and Conditions with the general contractual provisions in our shop site www.audiovisualart.com.
2.2. In addition, these T&Cs and the other contractual provisions together with your order data are ready to be called up in the ordering process. You can simply archive this information by either downloading the T&Cs and saving the data summarised on the last page of the order process with the functions in your browser, or wait for the automatic order confirmation that we send by email to the address given by you after completion your order. This order confirmation contains the contractual provisions and these T&Cs; it can be easily printed out or saved in your email program.
2.3. We save the contract text but for security reasons you cannot call it up directly. We offer all customers a password-protected direct access (“log in”). After appropriate registration, you can see the data concerning your completed, pending and recently sent orders and also manage and save your data (address, bank accounts) and newsletters, if any. The customer is obliged to handle the personal access data confidentially and must not make them accessible to unauthorised third parties.
3. Contractual partner, language and conclusion of the contract
3.1. Your contractual partner is Audiovisual Art s.r.l. Contracts can be concluded in the following languages: Italian, German and English
3.2. Our advertising offers are not binding unless they become part of a contractual agreement. We reserve the right to make design changes or amendments due to technical improvements before conclusion of the contract. Agreements of all kinds not made in writing (verbal agreement or agreements made by telephone, fax or email etc.) including orders, quotations, requests, changes to orders, cancellations etc., are only binding upon our written confirmation, and silence from our side does not constitute acceptance.
3.3. For online orders you can check your data again before concluding the order process and modify it, if necessary. For telephone orders, you will receive these T&Cs and the confirmation of your order in writing. A contract only becomes binding when we accept the customer’s order. The customer is not bound to the order for more than 2 workdays (cf. II. Number 1.4), and has the statutory cancellation right.
We can accept orders in the following ways:
– We accept your order via a separate acceptance declaration or
– We request payment in advance or
– You receive the goods from us without having entered before into the contract via one of the above actions. Please note that a delivery with advance payment is only made after the total amount has been credited to our account.
4. Prices, shipping costs
4.1. For orders in our online shop, the prices listed in the quotation at the time of the order will apply. The specified prices are total prices, i.e. they include the relevant statutory value-added tax and other price elements plus shipping costs as shown in the order process. The shipping costs depend on the order value and shipping destination. You can find details of these costs in the quotation.
4.2. For deliveries outside Italy and the EU, additional costs may occur (customs, import duties, if any, and turnover tax on imports) for imports into a third country. Such extra costs are borne by the customer.
5. Payment for mail orders
5.1. For the collection of mail orders (available in our branch during normal business hours) we accept only payment by bank transfer.
5.2. For mail orders, you have the following payment options, depending on the destination country and order mode (shop system or telephone) and the statistic probability of payment default:
Please transfer the amount after receiving our “Invoice/pre-payment”, stating your name, customer and reference number.
Our bank account:
Via Pietro Gori 34
19038 Sarzana (SP)
IBAN IT58 M030 6949 8491 0000 0000 858
BIC / SWIFT BCITITMMXXX
For payment by invoice, your invoice and delivery address must be identical and correspond to your private place of residence. Company addresses or PO boxes are not sufficient. Delivery to a different address is not possible. This kind of payment requires a positive credit assessment check.
Depending on the destination country, it may happen that we are unable to offer one or the other mode of payment. The payment modes available for your country are indicated in the order process.
We offer deliveries within the EU, Switzerland and Liechtenstein, and worldwide with the exception of Canada and the USA. The sale or use of our products in the USA and Canada, even via third parties, is not permitted. We accept no liability whatsoever for our whole product range as far as it is sold, installed or otherwise used in the USA and Canada without our written approval and exclude any liability for our products and all potential subsequent damages caused by the use of our products, such as for replacement or claims for injury awards in these two states for any legal reasons whatsoever.
II. General provisions
1. Delivery, periods
1.1. Partial deliveries are provided at the customer’s request.
1.2. The shipment of available goods is made from our branch on the following or second workday (for weekend orders) after receipt of the order and, where applicable, receipt of payment in advance or acceptance of the credit card payment or release of the contract with invoicing. The stated delivery times are not understood as an offer to conclude a fixed transaction with a guaranteed date.
1.3. The delivery period is extended as appropriate if strikes or lock-outs or other circumstances occur for which we bear no responsibility that adversely affect the delivery, in particular deliveries delayed due to force majeure. We will immediately inform the customer about the beginning and end of such impediments.
1.4. Deadlines in form of workdays are understood as all days with the exception of Saturdays, Sundays and statutory holidays in our place.
2. Guarantee, warranty
2.1. Audiovisual Art s.r.l. grants a special manufacturer’s guarantee at the following conditions for particular products from the Audiovisual Art brand as far as shown in the advertising, in quotations and the relevant product documents.
2.2. The customer’s statutory warranty claims, in particular for cure and damages for defects, if any, remain in force without restriction in addition to the guarantee and are fully available to our customers.
2.3. The warranty period for products in serial production is 10 years after delivery. The warranty period for customised products is 20 years. This applies without restriction for the first two years. Upon expiry of the second year the warranty is restricted to the functionality of the chassis, the electronic connections and components. In particular, optical alterations of surfaces are after the second year no longer covered by the warranty.
2.4. Your receipt is the warranty evidence.
2.5. The guarantee applies to all parts and work costs upon delivery. It includes and is restricted to the free repair or exchange of defective parts in the case of a material defect in the goods (e.g. material or manufacturing defects). Audiovisual Art’s also covers the sending and return costs of the affected product ex curbstone in the event of justified guarantee claims provided that the goods are within the European Union and the shipment has been agreed with us before. Further guarantees may be given as goodwill by discretion of Audiovisual Art. During the guarantee period it is assumed that the material defect already existed at the time of risk transfer. Replaced parts pass over into Audiovisual Art’s ownership. Guarantees will neither cause an extension of the warranty period nor institute a new warranty period. The warranty period for the built-in spare part ends at the same time as the warranty period for the whole device. The approval or execution of guarantees is no recognition of a performance obligation under the statutory warranty right.
2.6. A warranty claim does not apply for:
• all kinds of repair attempts not previously agreed with us.
• improper operating environment or improper storage (e.g. damage caused by moisture).
• improper transport packaging (the original transport packaging, when fully used, provides adequate protection).
• improper transport and transport not previously agreed (Audiovisual Art will organise the transport for you with forwarders selected by us. You will receive appropriately stamped return labels).
• improper mechanical impacts on the goods, in particular on the loudspeaker chassis and box (e.g. damage caused by dropping, scratches occurred after delivery).
• improper operation/use of the loudspeakers (e.g. improper assembly).
2.7. In a warranty case, the defective device shall be packed, if possible, into the original box together with a copy of the receipt and a meaningful description of the defect and sent to us (address shown above in the T&Cs). We recommend you to coordinate the return with us to maintain the coverage of the transport costs. The deadline is deemed respected if the goods are returned within the guarantee period.
2.8. Please send all correspondence, returns and suggestions to the following address or E-Mail.
Audiovisual Art s.r.l.
Via Cisa s.n.c. Localita Pratola
54028 Villafranca in Lunigiana (MS)
3. Other claims for damages
We are liable for all claims for damages – in particular for unlawful acts, faulty organisation, faults in conclusion of the contract or any other claims based on breach of duties – only and to the extent to which we or our agents are responsible for malice or gross negligence or the damage is based on a breach of duties that is significant for the contract (i.e. duties which are essential for the proper performance of the contract and which the customer may expect to be fulfilled) or claims according to Sections 1, 4 of the German Product Liability Act. The liability exclusion stated above for cases of simple negligence does not apply to damages relating to injury to life, limb or health; or for the assumption of a guarantee for quality or the fraudulent concealing of a defect as defined in Section 444 of the German Civil Code (BGB). In these cases, we are also liable in cases of simple negligence of our statutory representatives or vicarious agents. The liabilities specified above also cover our employees, representatives and vicarious agents.
4. Retention of title The delivered goods remain our property until fully paid.
5. Data protection Our data protection practices comply with the statutory provisions. Details on the collection and use of your personal data can be found in our data protection regulations.
6. Applicable law, severability clause
6.1. The law of the Federal Republic of Germany applies to all legal transactions or other legal relationships. UN purchasing law (CISG) and any other agreements between states, even when transferred into German law, do not apply. For contracts for purposes that cannot be assigned to the beneficiary’s professional or commercial activity (contract with consumers), this choice of law only applies as far as the granted protection is not revoked by binding provisions of the law of the state in which the consumer has its usual place of residence.
6.2. In transactions with business-people and legal entitles under public law, the court of jurisdiction for all disputes arising from the agreement, including lawsuits relating to bills of exchange and cheques, is Sarzana/Italy. The exclusive court of jurisdiction for lawsuits against Audiovisual Art is Sarzana/Italy. In such cases, we are also entitled to file lawsuits at the customer’s head office. A exclusive court of jurisdiction, if any, shall remain unaffected by the provision stated above.
6.3 If one or several provisions in these General Terms and Conditions are or become ineffective in full or in part, the validity of the remaining provisions shall remain unaffected. The same applies for unforeseen gaps in the General Terms and Conditions.
Test hearing – may I see and listen to loudspeakers?
Yes, after appointment by phone or by mail, in our exhibition room in Villafranca/Lunigiana (Italy).
Tel: +39 0187 494236
Consulting – who will answer my questions?
A qualified consulting can only be given after fixing an appointment by phone or by mail.
Tel: +39 0187 494236
How and where can I buy loudspeakers?
You can find this information on our website.
Modes of payment – how can I pay?
By bank transfer or according to written agreement.
Partial payment must be agreed upon before and is only possible after credit check!
Shipment tracking – how do I find out where the shipment is just now?
Upon shipping you will be given the transport number of the forwarder under which you can find the location per internet.
Returning – how does it function?
As far as both parties have agreed in writing to return goods, the modalities must also be agreed upon in writing before return.
Warranty and repair – how long is the warranty period?
For individual production 20 years, for serial production 10 years. Please find more details in our general terms and conditions.
Original packaging must be kept by the customer until expiry of the warranty period.
Claims – something does not function well – what shall I do?
Contact the manufacturer immediately.
Spare parts and repair – what solutions do you offer?
Please contact the manufacturer when necessary.
Instructions for use – where do I find them?
Instructions will be enclosed to the product and/or you can find the necessary technical information in our website under the relevant product description.